Connect Claude Desktop, Cursor, or any MCP client directly to Pollenate via the dedicated /mcp endpoint β submit feedback, query stats, and search without writing HTTP calls.
π€
Dedicated MCP Endpoint
Agents integrate through the /mcp endpoint, while widgets and SDKs continue to use /collect behind the scenes.
π
Rich Context Support
Attach agent name, sentiment, session IDs, and arbitrary metadata to every feedback event.
agent-feedback.sh
# AI agent submits feedback after a conversationcurl -X POST https://api.pollenate.dev/collect \ -H "Content-Type: application/json" \ -H "X-Pollenate-Key: YOUR_API_KEY" \ -d '{"inboxKey": "support-chat","type": "thumbs","score": 1,"comment": "Issue resolved successfully","context": { "source": "ai-agent","agentName": "SupportBot" }}'
All plans include SSL, API access, and 99.9% uptime SLA. Need a custom plan? Contact our sales team.
πSSL Encrypted
π₯HIPAA-Ready
π‘οΈGDPR Compliant
β±οΈ99.9% Uptime SLA
Frequently Asked Questions
Everything you need to know about getting started with Pollenate.
What is Pollenate?
Pollenate is an embeddable feedback platform that lets you collect user feedback β ratings, comments, NPS, CSAT, and more β directly from your website, app, or documentation. It provides a real-time dashboard to organize, search, and act on the insights you gather.
How do I add Pollenate to my website?
Just add a single script tag to your HTML with your inbox key and API key. The widget appears automatically. No build step, no complex setup β it works with any website or framework including React, Next.js, Vue, and static HTML.
Is there a free plan?
Yes! The Starter plan is free forever and includes 1 inbox, 5,000 events per month, basic analytics, and brandable widgets. No credit card is required to get started.
What types of feedback can I collect?
Pollenate supports thumbs up/down, star ratings, NPS (Net Promoter Score), CSAT (Customer Satisfaction), emoji reactions, and open-ended text feedback via widgets. Feedback Pages expand this further with 16 question types including email, phone, number, date, dropdown selects, single & multi-choice, drag-and-drop rank-order questions, plus layout controls like content blocks and section headers. All input types include built-in validation.
What are Feedback Pages?
Feedback Pages are standalone, branded feedback forms you build with a drag-and-drop editor. Add multiple question types (star ratings, NPS, text, multiple choice, and more), customize colors and branding, then share via a direct link, QR code, email signature button, embeddable iframe, or a print-ready flyer. Responses flow into your dashboard with built-in analytics including conversion rates, daily trends, and per-question breakdowns.
Can I customize the look of the widget?
Absolutely. Pollenate widgets are fully themeable via JSON theme tokens. You can match your brand colors, fonts, and styling. The widget also supports automatic dark mode.
Is Pollenate HIPAA-compliant?
Pollenate is built with a privacy-first, HIPAA-ready architecture. Enterprise plans include a Business Associate Agreement (BAA), field-level encryption options, and data residency controls for regulated industries.
What is semantic search?
Semantic search lets you search your feedback using natural language instead of exact keywords. Powered by AI embeddings, it understands meaning β so searching βusers frustrated with checkoutβ finds relevant feedback even if those exact words were never used.
Can multiple team members access the dashboard?
Yes. Pollenate has a multi-tenant architecture with team collaboration built in. You can invite team members, manage roles, and share inbox access across your organization.
Ready to grow your feedback ecosystem?
Join hundreds of teams using Pollenate to understand their users better.